Privacy & Security Policy
Thank you for visiting the Los Angeles County Department of Coroner’s ("DOC") website. We recognize your concern about privacy & security on the Internet and the confidentiality of your personal information. As a visitor, however, you should be aware that much information submitted to DOC is public information under the laws of the State of California. Consequently, under certain circumstances, we may be required to disclose such information in accordance with the California Public Records Act or other legal requirements. This Privacy & Security Policy establishes how this website’s operators will use information gathered about you from your visit to our website.
PLEASE READ THIS STATEMENT!
The information we receive depends on what you do when you visit our site.
No Unnecessary Personal Information Collected
We will collect NO personal information about you when you visit this website, unless you commence placing an order for merchandise from us or otherwise choose to provide that information to us. The information collected from the order placement pages will not be used for marketing purposes and will be retained for at least five (5) years in accordance with the banking and accounting principles.
Information Collected Automatically about the Computer Which Browses or Downloads Information from the DOC’s website
The information we collect and store depends on what you do when you visit our website. Non-personal Session ID information is logged automatically when a visitor accesses our site. The information gathered includes the Internet protocol (IP) address of the computer you are using, the time and date of your visit and does not identify you personally.
We may use this information to measure the number of visitors to different sections of our site, to monitor users’ compliance with the Terms & Conditions, for any investigative purposes or to help us make our site more useful. We may retain this information for at least five (5) years.
A "cookie" is a small text file that a website can place on your computer for the duration of your visit to the website. It is used only for Session integrity during your visit to the site and not for any marketing or information gathering purposes.
Our website uses only non-persistent temporary "cookies" and neither places any permanent information on nor retrieves it from the visitor’s computer. If you want to browse this site without any interruptions, including being able to place an order for merchandise offered by this site, please make sure that your browser is not set to disable placement of "cookies" on your computer.
This privacy & security policy covers the use of "cookies" by the County’s Department of Coroner only and does not cover the use of "cookies" by any third party sites to which we provide links or third party sites which may link to our website.
Personally Identifying Information Collected from E-mails
By sending us an e-mail (by selecting the Contact Us option), you are sending us personal information (i.e., your name, address, e-mail address or other information). We store this information in order to respond to your request or otherwise address the subject matter of your e-mail. If you choose to place an order via e-mail, instead of placing your order via secure transmission, you should know that e-mail is generally not secure and may be subject to the disclosure requirements of the Public Records Act or other legal disclosure requirements. Consequently, any orders attempted to be placed via e-mail will be disregarded.
Personally Identifying Information Collected from Product Orders
We request information from the user on our order form. A user must provide contact information, such as their name, e-mail and shipping address, and financial information, such as a credit/debit card number and the expiration date. Contact information is used to fill orders and advise the user about the processing of an order. Financial information is used for billing purposes only.
We use a credit card processing company to process the users’ credit card charges for products, retrieval requests and chargebacks. We do not retain, share, store or use personally identifiable information for any secondary purposes and will exercise reasonable care to prevent disclosure or use of credit card information, other than as permitted by the Credit Card Association Rules.
Personal Information Transmitted by User Across Internet is Made Secure
Here’s what you should know about the security of personal information you provide to us:
We use Secured Socket Layer ("SSL") standard transmission encryption to protect transmission of users’ personal information submitted while ordering merchandise from us online. All the information you provide to us in this manner is stored securely subject to legal disclosure requirements.
Sharing Information with Third Parties
We do not share personally identifying information with third parties, except that we will provide the necessary personally identifying information, including credit/debit card numbers, to the companies assisting us with processing credit/debit card transactions and shipping orders placed from the Skeletons website, including Card Processors. In some circumstances, we may also be required by law to disclose certain personally identifying information in accordance with the California Public Records Act or other legal requirements.
Consequences of Failing to Provide Personally Identifying Information
If you choose not to provide us with your name or other personally identifying information, it will be impossible for you to place an order with us online. If you have concerns about privacy & security on the Internet, you also have the option of purchasing our products by mail by sending an order form to Skeletons In the Closet Store, 1104 North Mission Road, Room 208, Los Angeles, California 90033 or by personally visiting our Gift Shop at the same address.
Getting Access To Information; Information Subject to the Public Records Act
If you want to obtain information about you that may be in our records, the California Public Records Act provides you with certain rights to that information. To obtain the information, please send us an e-mail by selecting the Contact Us option or call us at (323) 343-0760 and make a specific request for a copy of the information we have received online from you and have stored.
Website Links to Other Sites Not Covered by DOC Privacy & Security Policy Statement
Should you have any further questions regarding this Privacy & Security Policy statement or your interaction with our website, please contact us at
Skeletons in the Closet Store
1104 North Mission Road
Los Angeles, California 90033
Telephone: (323) 343-0760
Please also visit our Terms & Conditions governing the use of our website.
By using our website, you consent to this Privacy & Security Policy.
Version 1.0; 8/26/02